ePLDT Inc.

Service Delivery & Operations



Applications Developer (.NET)
  September 3, 2017

JOB RESPONSIBILITIES Contributes to the conceptualization and design of applications based on requirements gathered from the client. Assists in the creation of functional requirements and documents for application development projects. Assists in the creation of technical documents for application development projects. Codes applications based on requirements from clients and finalized designs produced. Writes/rewrites, reviews and […]

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Systems Application Architect
  August 31, 2017

JOB RESPONSIBILITIES Participates in Overall Planning and Design and Installation of Contact Center Application Acts as the Subject Matter Expert of Contact Center Applications Provides support and assistance in planning, analysis, coordination, and implementation of testing changes, system/software upgrades, and new services, ensuring systems will operate correctly in current and future environments Performs Support and […]

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Cloud Contact Center Support Engineer
  August 31, 2017

JOB RESPONSIBILITIES Monitors all Contact Center Applications Network Monitoring System and log all information in the monitoring checklist. Performs Server checking and log information to monitoring checklist. – such as checking event viewer logs, computing utilizations and uptime. Provides assistance in troubleshooting and resolving incident report. Collects all details related to Incident/Problem from clients/other group and […]

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Facilities Engineer (Registered Mechanical Engr. or Electrical Engr.)
  June 8, 2017

ROLES/RESPONSIBILITIES Ensures Data center equipment and facilities operates within maximum effectiveness and efficiency per VITRO standard operating service levels. Maintains, monitors and troubleshoots UPS, Genset, FAS, HVAC System, Fire Suppression, Access Controls and Security systems. Conducts installation of racks, cages, cable trays and track accessories. Conducts installation, calibration troubleshooting, repair and maintaining various electrical, mechanical, […]

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