Cloud Contact Center
Enhance your contact center facility through a full suite of customer communication channels. Our Cloud Contact Center is strengthened through the partnership with Cosmocom, Avaya, Verint, and Aspect. It gives you the option to go for a hosted PABX-less call center platform or an on-premise IP-based telephony.
ePLDT’s Cloud Contact Center service comes with IT professional services that are handled by intensively trained and certified representatives.