Senior Project Manager

• Key Task Responsibilities:  
• Participates in handling project management of simple and complex type projects such as Colocation with or without network connectivity and with more than one full rack, VAS hosting, DR services  
• Supervises the group in its day-to-day operation  
• Provide technical assistance to pre-sales activities of ePLDT sales group  
• Provides technical assistance and required escalation procedures to ePLDT Service Desk  
• Provides technical analysis to client for every consulted network/system problem  
• Monitors the whole VITRO operations to ensure satisfaction and high service reliability to customer  
• Handles project management upon the issuance of the service order from project implementation, network installation/activation, up to customer acceptance and commissioning  
• Participate in network Planning, Design network and Project Management Technology review meetings and provide feedback on design standards  
• Provide regular reports/updates and do special tasks as assigned by Head of Project and Account Support Group  
• In charge on the development of the inert-office process flow within VITRO Support Group  
• Ensure attainment of CSG Functional Objectives and Quality Objectives reflected in ISO process and procedures  
• Recommend and implement process review and improvement  
• Job Qualifications: 
• At least 7 years’ experience in Project Management with at least 2 years as Senior PM. 
• Ability to lead teams and handle simple and complex projects across all project lifecycles. 
• Experienced in handling platforms and applications. ERP and mobile application projects is a plus 
• Willing to manage a diverse set of projects under Cloud Application, Infrastructure and Cyber Security 
• Experience and knowledge in Risk and Change Management. 
• With PMI’s PMBOK hands on and business analysis experience. 
• Utilization of project management tools, particularly MS Office, Power BI, MS Project & MS Visio; 
• With strong written, communication, documentation and organizational skills 
• Ability to do Resource Planning and Management 
• Reliable and able to work independently with minimal supervision 
• Supervises the group in its day-to-day operation
• Provide technical assistance to pre-sales activities of ePLDT sales group
• Provides technical assistance and required escalation procedures to ePLDT Service Desk
• Provides technical analysis to client for every consulted network/system problem
• Monitors the whole VITRO operations to ensure satisfaction and high service reliability to customer
• Handles project management upon the issuance of the service order from project implementation, network installation/activation, up to customer acceptance and commissioning
• Participate in network Planning, Design network and Project Management Technology review meetings and provide feedback on design standards
• Provide regular reports/updates and do special tasks as assigned by Head of Project and Account Support Group
• In charge on the development of the inert-office process flow within VITRO Support Group
• Ensure attainment of CSG Functional Objectives and Quality Objectives reflected in ISO process and procedures
• Recommend and implement process review and improvement