End-to-end, Flexible and Scalable
A fully-managed and customizable solution, CCaaS provides you the agility to grow your business. Starts at 2 seats.
Subscription-based
Zero CAPEX. Minimal OPEX.
Pay per needed capacity.
Unified and Omni-Channel
ACD, IVR, CTI, e-Mail, Chat, Social Media, SMS, Voice Mail and Fax in ONE platform.
Telco-grade Cloud Solution
All-IP, Virtualized and fully-
redundant system.
Help Desk Support
E-mail, Phone, Remote
Desktop & Onsite Support.
Hosted in Vitro Data Center
Highly Robust, Secure and Scalable with ANSI/TIA-942 Rated 3 Certification.
Focus on providing better customer support experience without worrying about IT investments
Transform the way you provide great customer service with the All-new and Improved CCaaS
A Complete Suite of Services
OMNI-channel
Voice, E-Mail, Chat, SMS and Social Media Social Media – FB Messenger
Voice + Non-Voice
VOICE + One (1) Non-Voice Channel
E-Mail, Chat, SMS or Social Media
Voice Only
Agent Telephony with IP Soft Phone
Inbound ACD, DID and Outbound Calls
Scheduled Call-back and Voicemail
Non-Voice
E-Mail, Chat, SMS or Social Media
Social Media – FB Messenger
Intelligent Dialer
Preview, Predictive and Progressive Dialer all-in-one system.
Agentless Dialer
Outbound calls routed to an IVR Script. Agentless Calls can be transferred to a live Agent.
